Product Description

Every Mac comes with one year of hardware repair coverage through its limited warranty (Opens in a new window) up to 90 days of complimentary technical support (Opens in a new window). AppleCare+ for Schools extends your coverage to four years from your AppleCare+ for Schools purchase date and adds up to two incidents of accidental damage protection per year.1 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.2

One stop for technical support

Because Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system. And only AppleCare+ for Schools gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

24/7 priority access to Apple experts by chat or phone

Global repair coverage1

Onsite service for desktop computers: Request that a technician come to your work location or have a courier pick up your Mac for service(3)

Mail-in repair for portable computers3: Mail in your Mac using a prepaid shipping box provided by Apple

Carry-in repair3: Take your Mac to an Apple Store or other Apple Authorized Service Provider

Apple hardware coverage

AppleCare+ for Schools provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world.

Coverage includes the following:

Your Mac computer

Battery1

Included accessories such as the power adapter

Apple memory (RAM)

Apple USB SuperDrive

Software support included

Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:

Using macOS and iCloud

Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and pro apps such as Final Cut Pro, Logic Pro, and more

Connecting to printers and wireless networks